Nature, Horses & Holistics (“we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and look after the personal information you share when you contact us, book a session, or visit our website.

Information we collect

We may collect your name, phone number, email address, and any details you choose to share about your booking or enquiry. If you visit our site, limited technical data such as browser type and pages viewed may be collected automatically by our hosting provider.

How we use your information

We use your information to respond to enquiries, arrange and confirm sessions, send practical updates about your booking, and improve how we run our services. We do not sell your personal data.

Sharing your information

We only share personal information where necessary to provide our services (for example with our website or communication providers), or where we are legally required to do so.

How long we keep it

We keep your information only for as long as we need it for bookings, follow-up, or legal obligations, then delete or securely anonymise it.

Your rights

You can ask to see, correct, or delete the personal information we hold about you, or ask us to limit how we use it. To do so, contact us by phone or email using the details on this website.

Contact

If you have any questions about this privacy policy, please call 07887 558823 or email us via the contact details on this site.

Last updated: October 2026

These terms apply when you enquire about or book sessions, treatments, or visits with Nature, Horses & Holistics. By booking with us, you agree to the following.

Our services

We offer equine-assisted wellbeing sessions, soundbaths, group experiences, and holistic treatments on our yard in Daglingworth, Cirencester, and related community visits. All horse interactions are ground-based; no riding is included unless we specifically confirm otherwise.

Bookings and payments

Sessions are confirmed once we have agreed a date and time with you. Prices are as listed on our website or as quoted for bespoke visits. Payment arrangements will be confirmed when you book. Appointments for treatments in particular may be limited to protect the calm of our yard.

Cancellations

Please give us as much notice as you can if you need to cancel or rearrange. Late cancellations or non-attendance may mean we cannot offer a refund or free rebooking, depending on the session type and how much notice you gave.

Health and safety

You must follow all guidance given on site. Please wear suitable outdoor clothing and footwear. Tell us about any relevant health, mobility, or sensory needs before your session so we can support you safely. Animals are living beings; while we take every care, their behaviour can never be fully guaranteed.

Suitability

Our work supports wellbeing and personal growth. It is not a substitute for medical, psychiatric, or emergency care. If you are unsure whether a session is right for you, please speak to us before booking.

Photos and sharing

We may occasionally take photos of the yard, animals, or group settings for our website or social media. We will not identify you without permission. Please ask before photographing other clients.

Contact

Questions about these terms can be raised by calling 07887 558823 or using the contact details on this website.

Last updated: October 2026